All orders are shipped with track & trace.
Shipping costs are added during checkout.

We hope you love your jewellery just like we do! 
If not, return your order within 14 days. 
Please send an e-mail about your return to:
and send your return item to:

Laguna Treasures
Mathenesserlaan 361b 
3023 GC Rotterdam

Be sure the article is: 
*in undamaged state 
*not worn or used 
*includes the original packaging

Laguna Treasures reserves the right to refuse returned items. Shipping costs are the customers expense.
Once we have handled your return we will notify you by e-mail. From then on we wil refund your money within 14 business days.

The shipping cost are the customers expense. 

DAP (delivered at place)
The seller is responsible for arranging carriage and for delivering the goods, ready for unloading from the arriving means of transport, at the named place.  
The buyer is responsible for import clearance and any applicable local taxes or import duties.

Laguna Treasures accepts exchanges for unworn items with tags intact if the order is shipped back within 14 days of purchase. 
We do not accept exchanges on sale items.

Shipping costs are non-refundable.

Unfortunately we cannot offer exchanges for international orders at this time.
You can return your order within 14 days and we will refund the money within 14 days.